On-site assistance

Printable Version

On-site assistance

As part of its service offering, Fives provides on-site assistance teams to help you achieve the best possible equipment performance. Experienced engineers work closely with you to detect problems early, enabling you to prioritize maintenance needs, schedule repair work within planned shutdowns and save time and money.

On-site assistance experts dedicated to your daily performance

Operation: on-site assistance

Our goal is to help you:

  • Increase equipment lifetime
  • Improve product quality
  • Reduce your environmental footprint
  • Save energy

Fives engineers offer a range of on-site services, including regular inspection, technical adjustment and maintenance recommendations. Using advanced technologies and proprietary software tools, as well as our extensive knowledge of the steel process, we can offer customized solutions to achieve the best possible performance.

Mechanical process assistance

  • Quality tracking analysis
  • Mill inspection by laser tracking
  • Roll and pass line alignments
  • Gear box inspection
  • Anti-rust treatment

Thermal process assistance

  • Combustion system control and adjustment
  • Cooling equipment setting
  • Refractory and insulation equipment inspection
  • Automation and level 2 parameters resetting
On-site mechanical assistance
On-site thermal assistance

⇒ For recruitment-related matters (application, etc.), please do not use this form. Make your requests on this page.

In order to address your request, we need to collect the information listed in the form below

Information on data processing

As a data processor, FIVES implements personal data processing when managing your contact request. The data collected are required for this processing and are retained, unless you object, for a period of 6 months from the last contact between you and FIVES. If the information is incomplete, FIVES will not be able to respond to your contact.

The data collected are exclusively for the use of FIVES departments.

Pursuant to current legislation, you have the right to request access to data concerning you, their correction, deletion and portability, as well as a right of limitation over processing of your data.

These rights can be exercised by email to DPO@fivesgroup.com or by post to the Data Protection Officer at the following address: FIVES, 3 Rue Drouot, 75009 Paris, accompanied by a copy of an identity document.

In case of a dispute involving processing of your personal data, you have the right to make a complaint to the French Data Protection Agency (CNIL).

To find out more about our personal data protection policy click here


Despatch of these emails is managed by a FIVES partner located in the United States, an active member of Privacy Shield. The partner guarantees processing compliant with European requirements for personal data protection. Unsubscribe with a single click on a link in the message received.

* required fields

Your message has been sent and will be treated as soon as possible. Thank you for contacting Fives.

Sorry, we encountered a problem, your message was not sent